Skyventure VWT Singapore Pte Ltd (referred to as “iFly Singapore”) has set up this website for the purpose of providing information about the services and products being offered. The purpose of these Terms of Use is to regulate the use of this website. These Terms of Use apply to all users of this website.
Before visiting or using our website, please read these Terms of Use. By visiting or using this website, you agree to be bound and abide by these Terms of Use.
Account Registration and Use
In order to access all functionalities of the Website, you may be required to register for an account with the Website. In the event that you register for an account with the Website, you agree to provide accurate, current and complete information about yourself as may be required by any registration forms on the Website (“Registration Information”).
If you register and/or set up an account on the Website, you will be solely responsible for maintaining the confidentiality and security of your Registration Information, including your password. You must not authorize others to use your Registration Information. You must not sub-license, transfer, sell or assign your Registration Information and/or your rights and obligations under these Terms of Use to any third party without iFly Singapore’s prior written approval. Any attempt to do so will be null and void and shall be considered a material breach of these Terms of Use.
You are solely responsible for all usage or activity on your account including, but not limited to, use of the account by any person who uses your Registration Information, with or without authorization, or who has access to any computer on which your account resides or is accessible. By using such account, you accept all risks of unauthorized access to the Registration Information and any other information you provide to iFly Singapore.
If you have reason to believe that your account is no longer secure (for example, in the event of a loss, theft or unauthorized disclosure or use of your Registration Information), you must promptly change the affected Registration Information by using the appropriate update mechanism on the Website.
User Responsibilities
By accessing or using the Website, you agree to these Terms of Use, including the following terms and conditions:
- You are responsible for any activity that occurs while visiting this website.
- You must not abuse, harass, threaten or intimidate other users of the Website.
- You may not use the services available through the Website for any illegal or unauthorized purpose.
- You must not modify, adapt or hack the Website or modify another website so as to falsely imply that it is associated with the Website.
- You must not create or submit unwanted email or message to any users of the Website (i.e. spam).
- You must not transmit any bugs or viruses or any code of a destructive nature.
- You are prohibited to download copyrighted material or download or make available any content or material that infringes iFly Singapore’s or a third party’s intellectual property right and/or for any unauthorized marketing advertising or marketing purpose.
- You must not post or transmit through the website any false, misleading, unlawful, harmful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable material of any kind, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil or criminal liability, or otherwise violate any Singapore Law or any other applicable international law.
All Site material is owned by iFly Singapore Indoor Skydiving. There must be no reproduction of any of this material without the prior consent of iFly Singapore Indoor Skydiving. Any use of this Site or any statement made by a third party or registrant is their opinion and does not represent the opinion of iFly Singapore Indoor Skydiving.
As User, you are fully responsible for all your activities related to the use of the services under this website, violation of any provision of these Terms of Use may (in iFly Singapore’s absolute discretion of) result in the immediate termination of your access and use the Website without prior notice. We reserve the absolute right to prohibit your access and use of the Website at any time.
Disclaimers and Limitation of Liabilities
All the information on this website is published in good faith and for general information purpose only. iFly Singapore makes no representations and warranties of any kind (expressed or implied) in respect of the content, accuracy, completeness, legality, reliability or availability of information or materials contained in or provided through this website (“Contents”) and disclaims all responsibility and liability therefor. Any action you take upon the information on our website is strictly at your sole discretion and risk.
iFly Singapore, officers, employees, agents, partners, and licensors shall under no circumstances be liable for any loss, any direct, indirect, incidental, special, consequential, foreseeable or exemplary damages whether or not the same arises as a result of negligence, breach of these Terms of Use, and infringement of third-party rights caused by the use of or reliance on the Contents or any service provided hereby.
Note on third party websites. Our website may contain links to third party websites, which are not controlled by us. We are not responsible for any kind of damages caused by the use of websites to which our website links. If you are going to use third party websites, we strongly suggest you review such third party’s terms of use before using and/or accessing certain sections of such websites.
Intellectual Property Rights
All information published and/or contained on this Website is protected by laws governing intellectual property rights (the “IPR”) (including without limitation copyright, trademarks and/or service marks whether registered or unregistered). The IPR is owned by us, companies related to us and/or third parties (as the case may be). No material contained on this Website may be modified, copied, transmitted, distributed and/or reproduced without our prior written consent.
iFly Singapore does not grant any express or implied right to you in respect of any of its trademarks, copyright or other proprietary information. Nothing contained on this Website should be construed as granting any license and/or right to use any of the information and/or material contained on this Website.
Services Terms and Conditions
Without prejudice to these Terms of Use, any service and/or activity available on this website shall be subject to the respective terms and conditions. In case of a conflict between these Terms of Use and specific terms and conditions of any service and/or activity available on this website, such terms and conditions shall prevail.
Changes to these Terms of Use
These Terms of Use may be amended from time to time. Changes will be posted on this page and your use of this website, including browsing, downloading, running application program, submitting information to, redistributing, reproducing, and linking to this website, after such changes have been posted will constitute your agreement to the modified Terms of Use and all of the changes.
Severability
In case any provision of these Terms of Use is deemed invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions of these Terms of Use shall not in any way be affected or impaired thereby.
Language
To the extent that there are any inconsistencies between English and Simplified Chinese versions of this Terms of Use, the English version shall prevail.
Governing Law and Jurisdiction
This Terms of Use shall be governed by and construed in accordance with the laws of Singapore. You hereby submit to the exclusive jurisdiction of the Singapore courts in connection with any disputes arising out of these Terms of Use.
Terms and Conditions
THE FLIGHT EXPERIENCE TERMS
Who Can Fly/Eligibility
Flyers must be 7 years of age and above; 120kg maximum if under 1.8m tall, 140kg maximum if over 1.8m tall; not pregnant; have no hard casts; are not under the influence of alcohol or drugs; have no history of shoulder dislocation, back or neck injury.
Waiver Form
- All flyers must complete the Waiver Form, a legal agreement between the flyer and iFly Singapore. This agreement ensures all flyers understand the nature of the sport of body flight and the risks involved.
- All information retained on the Waiver Form is used for this purpose alone and will not be supplied to any other party for any other purpose, except where authorized by the customer.
- Flyers below 18 years of age must be accompanied by parent/guardian or bring along a copy of the identity card/passport and waiver form signed by parent/guardian.
WAIVER & RELEASE OF LIABILITY / INDEMNITY
The flyer hereby irrevocably releases from liability, and waives the Participant’s rights against, the Company, its officers, employees and agents (collectively, the “Indemnified”) in respect of any personal injury, death or disability, or any damage, loss or theft of any personal property which the Participant may incur or suffer by reason of the participation by the Participant in the activities offered by the Company (including but not limited to flying in the vertical wind tunnel), or from the provision of such activities by the Company.
INDEMNITY
The flyer agrees to indemnify and keep the Indemnified fully and effectively indemnified from and against any and all losses, claims, demands, actions, proceedings, damages, costs, expenses or any other liability whatsoever which any of Indemnified may suffer or incur, or which may be brought or established against any of Indemnified by any person, arising in any way from any misrepresentation or inaccuracy in the information (including in this Form) provided by the flyer to the Company, or any non-compliance by the flyer of the terms and conditions stated in this Waiver Form and this document.
Pre-Flight Requirements
Flyers are required to bring along their Identity Card and/or passport for verification purposes.
Flyers are required to check in 1 hour prior to the flight time as all flyers need to attend professional training to ensure safety throughout flight experience.
- Be attired in T-shirts, shorts, jeans or pants. Ladies are advised not to dress in skirts or dresses.
- Wear closed-toe shoes with laces, preferably sneakers/track shoes.
- Avoid wearing accessories like necklaces, earrings, bracelets, watches, etc.
BOOKINGS
Rescheduling & Cancellation
The Teaser Package, The Challenge Package, Trial Training Package, and any packages offered to First-Timers/Return Flyers:
- No rescheduling on the day of flight. Any rescheduling required before the day of flight shall have a charge of SGD $30 per flyer. (“Rescheduling Fee”).
- Any no shows or rescheduling on the day of flight shall be subjected to a 100% cancellation fee. No show is also defined as being late for check-in.
- There shall strictly be no refund for any flight cancellation, no show or late check in.
- In the event that iFly Singapore exercises any discretion for refund for exceptional cases, there shall be an administrative fee of SGD $30 to be charged. This shall include situations such as but not limited to wrong booking, double booking, medical condition, etc.
Members, Pro Flyers and Coaching packages/bookings:
- Any no shows or rescheduling on the day of flight shall be subjected to a 100% deduction of the blocked session. No show is also defined as being late for check-in.
- There shall strictly be no refund for any flight cancellation, no show or late check in.
- In the event that iFly Singapore exercises any discretion for refund for exceptional cases, there shall be an administrative fee of SGD $30 to be charged. This shall include situations such as but not limited to wrong booking, double booking, medical condition, etc.
- Once bookings are made, in the event of any rescheduling or cancellation, blocked sessions will be deducted for changes as stated below.
- Less than 7 working days notice before flight, deduct 20% of the blocked sessions.
- Less than 4 working days notice before flight, deduct 50% of the blocked sessions.
- Less than 2 working days notice before flight, deduct 100% of the blocked sessions.
Refund & Transfer of Package
iFly Singapore does not offer refunds for any reason.
Customers, excluding those who have purchased membership packages, are allowed to transfer their package to a friend/family member. However, this will be reviewed on a case-to-case basis at the sole discretion of iFly Singapore with an administrative fee.
iFly Singapore shall not be liable for any breach of its obligations or for the compensation or refund for loss, damage or delay resulting from an Event of Force Majeure. Such events which are outside iFly Singapore’s control, include, but are not restricted to, adverse weather conditions, fire, flood, explosions, accidents, traffic congestion, mechanical breakdown, obstruction of any public or private highway, acts of terrorism, vandalism, government act, riot, war, act of God or industrial dispute.
For more information, please call +65 6571 0000 or email info@iflysingapore.com.
Maintenance
- iFly Singapore reserves the right to cancel all flights and reschedule them to the next available slot.
- iFly Singapore reserves the right to amend the terms and conditions without prior notice.
Vouchers
- Voucher shall be used before the expiry date as stated on the voucher. There shall not be any extension.
- Voucher(s) must be presented on the day of the intended flight as without the voucher(s), customer will not be allowed to fly unless full payment is made.
- Voucher is not redeemable for cash and will not be replaced of torn, stolen or lost.
- Each voucher can only be used once. Photocopy of voucher is not accepted.
- Voucher is not valid for use with any other promotions, discounts or vouchers, unless otherwise stated.
- iFly Singapore’s Rescheduling and Cancellation policy applies.
- iFly Singapore shall not be liable for any breach of its obligations or for the compensation or refund for loss, damage or delay resulting from an Event of Force Majeure. Such events which are outside iFly Singapore’s control, include, but are not restricted to, adverse weather conditions, fire, flood, explosions, accidents, traffic congestion, mechanical breakdown, obstruction of any public or private highway, acts of terrorism, vandalism, government act, riot, war, act of God or industrial dispute.
Prices
All prices are indicated at our point of sale. iFly Singapore reserves the right to make changes without prior notice.
PACKAGES
The Teaser & The Challenge Packages (including for locals)
- Package is meant for ONE person.
- Skydives must be completed in the same flight session.
- iFly Singapore’s Rescheduling and Cancellation policy applies.
Trial Training Package
- Valid for all timings including weekends, eve and day of Public Holidays.
- Booking must be made in advance and is subject to availability.
- Booking and purchase of package are to be made online.
- Package is valid for ONE flyer only. No sharing of flights is allowed.
- Strictly for new flyers who are Singapore Residents only. Not valid for existing members.
- All 6 skydives must be utilised within ONE flight session.
- Promotion is not valid for use with any other promotions, discounts or vouchers.
- iFly Singapore’s Rescheduling and Cancellation policy applies.
Pro Flyer Packages
- Package is meant for one person.
- Not available for first timer, flyer need to provide record / proof that he/she has flown in a wind tunnel before.
- All skydives must be utilised within the validity period from date of purchase (5 Skydives – 1 day; 10 Skydives – 1 day; 20 Skydives – 1 month).
- iFly Singapore’s Rescheduling and Cancellation policy applies.
Group
- Skydives must be completed in the same flight session.
- iFly Singapore’s Rescheduling and Cancellation policy applies.
All Packages/Programmes/Events/Membership
- iFly Singapore shall not be liable for cancellation of any packages/events/membership programmes due to unforeseen circumstances.
- iFly Singapore reserves the right to substitute items/packages with products of equal purchased value without prior notice.
